Delivery, Contact & Extra Information

TURNAROUND TIME 

My turnaround time is 7-14 days.  

(Although it may be dispatched earlier. 💖) 

Depending on your postage option, 1st or 2nd Class, there will then be the Royal Mail delivery time on top of that. 

You will get a dispatch email once I've packed your parcel up, and given it to the postie. 

 

POSTAGE PRICES

I currently send parcels with Royal Mail, and sometimes DPD. 

FREE DELIVERY on orders over £35. 

Otherwise, First Class Small Parcel is £3.40

`and Second Class Small Parcel is £4.70

Open Box Postage to close your box is £6.  (see further down for details)

 

MESSAGING ME

Having ADHD, I do find messaging overwhelming at times. I will always do my best and will reply to you as soon as is possible. 

The best way to contact me is to email me at chloetothemoonandback@gmail.com   

(Mostly because then I can reply to you at 4am when I'm suddenly feeling organised, and not worry I'll wake you replying on a social media platform!) Also, my social inboxes can get busy at times, and it's difficult to see them all. 

But please do feel free to message me on instagram, facebook, or the message bubble on the website. I love receiving your messages, and it's never personal if it takes me a few days to reply. My ADHD just likes to rise up and make it reallllyyyyy difficult sometimes! 

 

OPEN BOX POSTAGE

I often like to do spur of the moment sales, and sometimes those moments come a few days apart. SO, you are able to have an Open Box. 

How this works is you place an order, select pick up, and MAKE SURE you write in the notes at checkout that you want an open box (otherwise I may think you're actually picking it up!)

You can then keep doing orders like that, without paying postage until you're ready for your order. 

When you're ready, you'll then do your final order, and pay CLOSE OPEN BOX POSTAGE. 

Once you've paid, I'll get your orders up together, and pack them up into one box (or sometimes more), and post it out to you in one. :) 

So you save on postage, AND you don't miss out any sales. (cause you can even just add a couple items!) 

 

*disclaimer, if at any point it gets too overwhelming as I have too many open, I will make it clear that Open Box service is on pause, and I won't be able to take on any new ones. However of course, if you've got one open already and I've paused, this doesn't apply to you and you can keep adding to your box. :)

 

 

WHOLESALE

I have some items available for wholesale purchase. In order for you to access the page & begin purchasing - please contact me with your full name, and business name. Please include physical shop and / or your website details, whichever is applicable. 

Contact: chloetothemoonandback@gmail.com 

I will then reply to you with your password for access. :)

Feel free to also ask if there's a specific product you're after buying wholesale, and I'll see what I can do, if it's not already available. :)

 

Based on 79 reviews
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(76)
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(1)
Box full of surprises

My oh my how do you do it Chloe, open my box to wonderful smells and shapes, alway a pleasure to open and melt

Lovely selection and love the burner!

Great for autumn days when we spend more time indoors

D
SALE 50% OFF - Old Design Labels - Hotel of Dreams Liquid Detergent & Fabric Softener (for washing clothes!)
Danielle Griffiths
Stunning

Love them!! I will be ordering more ❤️

Amazing Scents and Designs

Absolutely new favourite wax melts

N
Set Bundle 4 (10 Wax Melt Pots and a Mystery Tub) (4 available)
Nichola Weedy
Superb bundle

I purchased set bundle 4 which was 10 1oz sample pots and 1 tub. Great value for money and all different scents. Order was processed and delivered quickly by Chloe. Absolutely fantastic wax melts. Chloe always goes above and beyond for her customers and communicates fantastically should you have any questions regarding your order. From the smallest item to the largest item, it’s made with passion and expertise.

Amazing

Easily the best wax I have ever had and I have tried many. Vendors, good and bad over the years. The scents are long lasting and strong. A little bit goes a long long way. Chloe always has good deals on her wax. She’s is kind and friendly and has the best communication ever which makes me keep on returning.

It was like Christmas, I felt like a excited child going through so many goodies in the box

The box was full of goodies, so many different scents, sprays and even bubble bath and a lovely key ring ,so many different items, beautifully packaged and presented and so worth the money.

Amazing

Fantastic box of goodies, Chloe’s choice of melts and room sprays never disappoints, they always smell delicious.

D
Mystery Box B (20 different wax melt scents)
Donna L
Great selection!

Great selection of scents, great value for money!

c
Mystery Box I (20 Sample Pots, all different scents) AND Free Postage
colette
Full of surprise

To open the box that is full of joy, smelling all the different scents and the colours, pure joy.

c
Mystery Box G (20 different wax melt scents)
colette
Amazing

Amazing variety of wax melts, chosen by Chloe

C
I’m So Proud Of You Magnetic Shut Gift Box (mix of fragrance and soap!)
Carly Carly

I’m So Proud Of You Magnetic Shut Gift Box (mix of fragrance and soap!)🥰

P
Coco Madam Wax Melt Sample Pot
Paula Walker
Great stocking fillers!

I bought a few of these little pots. I love trying new scents and great for stocking fillers. They look & smell great 😊 well packaged & arrived quickly. Thank you x

P
Love Spell Wax Melt Sample Pot Melt
Paula Walker
Cute little pots!

I bought a few of these cute little pots (23) as it’s a great way to try different scents. They all smell & look great 😊 they were well packaged & arrived quickly. Looking forward to trying them all & will definitely order more! Thank you x

V
Cosy PJs Pillow Spray, Blue Glass Bottle, 60ml
Victoria
Heavenly

Where do I start with this.....firstly the bottle is just gorgeous in love with the colour and the glass it's looks so luxurious. The scent is just out of this world one spray and I was in love with it so calming and relaxing exactly what you need at bedtime! Highly recommend this gorgeous scent ⭐️⭐️⭐️⭐️⭐️

V
White Chocolate & Raspberry Bubble Bath, 60 or 100ml Bottle
Victoria
Smells divine!

Wow the smell is truly mouth watering! Bottle looks great and the colours so perfect love everything about the bubble bath!! 🫧 a perfect item for your pamper night you won't be disappointed

M
Toffee Apple Bubble Bath, 100ml Bottle
Merridan Reynolds
Incredible Smell

First time I've bought from to the moon and back, I've heard great things always, packaging was beautiful, the range of products was amazing but the smell of this toffee apple was incredible! It had a beautiful fine shimmer that wasn't OTT but in the bath wow! My skin feels so soft, I will be definitely buying more again! Thank you!

P
Christmas Scent Wax Melt Tubs
Pamela Mackie
Christmas wax melts

Beautiful wax melts in a very generous tub thank you

Lenny Golden Blooms Room Spray

Literally the most gorgeous scent on earth, I wish I could smell this smell forever!

Mystery Box

I've had a few of these boxes now and I absolutely love them, a nice variety of different items, ones that I wouldn't have normally tried too! Definitely worth the money, would recommend 100%!

F
Fluffy Towels Room Spray
Fran Keen
Fluffy Towels

Lovely perfume, as ever, which has a very good fine spray when used. Thankyou, as allways Chloë

S
Golden Pear Wax Melt Sample Pot
Susan Bramley
Beautiful scent

I have to say i love this scent but love all of them

J
Mystery Wax Melt Sample Box! 50g of Each Scent.
Jaya Talbot
Best scents available

Never let down by the moon and back, I don’t even care what the scents are or were, they were gorgeous and I will trust this girl with my scent receptors any day.

F
‘Don’t Forget You Are Incredible’ Mug, Hand-Drawn By Me, Ceramic 11oz Mug, Dishwasher Safe
Fran Keen
"You are incredible mug"

Loved the mug and it's sentiment.

F
PRE-ORDER Floral Mug, Hand Drawn by me, 11oz, Ceramic, Dishwasher Safe
Fran Keen
Floral mug

Beautiful mug. Much admired by my daughter as part of her birthday present.